With many businesses focusing their marketing online these days, in part due to the pandemic, the question as to the value of social media has once again become a hot discussion topic in my TAB groups. According to a recent study with small business owners, a majority...

What a year 2022 has been. A war broke out, oil costs skyrocketed, the longest reigning monarch passed away, data breaches in Australian companies, Reserve Bank interest rate rise after rate rise, the past 12 months have been a roller coaster.  As times are steering...

Some CEOs and business leaders have an innate ability to manage their time efficiently. But many others have to learn new habits of time-management and work hard to reinforce these habits in their daily lives. If they don’t do so, they lose irreplaceable quantities of...

Great customer service is one of the biggest drivers of customer satisfaction and retention. Customers care about the treatment they receive from a business - and how that engagement makes them feel - almost as much as they do the actual goods and services they...

Successful and effective business leaders often share notable common traits. You know, things like vision, enthusiasm, and integrity, to name a few. Research suggests however that communication is the number one key attribute of great business leaders. But strong...

Due to the pandemic, it's been a tough and long couple of years for many businesses. However, a growing number are bringing employees back into the office, hiring again, and thinking about office space opportunities. Specifically, I have been asked by several of my...

Resilience is a recent buzzword- but what is it? In short, it is the ability to bounce back or recover from challenging situations or events when our plans go awry. In such cases, resilient individuals are more equipped to maintain calm and focus on the aspects they...

Strategic planning is a critically important part of business growth. If a CEO and senior executive staff don’t look ahead to what the future might hold, there’s little opportunity for growth and expansion. A business can only tread water and hope for the best...

We’ve all read with shock and horror about large cyber-attacks such as the breaches at Optus, Telstra and even Netflix but what if we told you that the most frequent threats have been to small and medium-sized businesses? In fact, more and more small businesses are...

Here’s a startling statistic that just might shock you. In the last 12 months, 42% of small businesses found themselves victims of a cyber attack. Most common among these were phishing attacks, which made up almost a quarter of cyber crimes against small businesses....

Advertising prices are steadily rising and the measurability of advertising tools is eroding. Brands are currently operating in a state of blindness, so it is important for business owners to understand how to improve sales and user conversion. In the high-tech worlds...

If you’re like me and you’ve had your business for 20-something years, then you know that gone are the days of the gold watch for staying loyal to a company for 30 years. Like many of my business owner clients, there was a time when loyalty to an employer meant...

Every business owner and professional on the planet is at least familiar with the social media behemoth LinkedIn. LinkedIn is the largest professional online network with more than 600 million professional profiles worldwide. LinkedIn has certainly evolved into an...

Quiet quitting, it’s the latest business buzz, and a sizzling hot topic on social media and throughout the employment and HR sectors. Depending on who you ask, quiet quitting either refers to workers establishing healthy boundaries within their employment dynamic or...

Supply chains are yet to recover from the stress due to the COVID-19 pandemic but now have been pushed further into jeopardy due to damages caused by Russia’s attacks on Ukraine and China’s strict covid-19 lockdowns hurting the manufacturing industry. Research...

Alvin Lee is a business owner involved in various industries, has been with The Alternative Board for almost four years. A tax practitioner, residential finance broker, commercial finance broker and a licensed real estate agent, it’s no surprise he tends to struggle...

  One of the most common reasons my clients come to me is because they’re struggling to find the right personal balance and passion for their business. With solving this concern, a priority, a particular kind of business coach who focuses on personal growth, as...

Branding is the process of defining what your business stands for, crafting the positive impression you want associated with your products or services, then infusing those elements throughout your entire organisation and marketing efforts. Branding your business...

Whether you recognise it or not, your business has a brand personality. The big question is, is it the one that you want? Brand personality is essentially the attributes one would ascribe to your brand if it were a human being. And just like people, a brand’s...

A problem shared is a problem halved, but who should you talk to so you don’t throw the baby out with the bathwater? Here’s three suggestions proven to work for many. Research has shown that sharing our problems by talking to people you trust, will reduce our negative...

As a business owner, you may have looked at consulting with a business coach, only to find that they weren’t quite the right fit for you. Maybe they weren’t reputable enough, you didn’t know them or you may wonder what value they can add to your business.  A business...

Have you ever hired an employee only to have them resign a few weeks or months later? This is a fairly common and frustrating experience among business owners and has been exacerbated as a result of low unemployment rates. So what if there was an alternate solution to...