As we've celebrated the new year, many business owners and leaders remain steadfast and resilient throughout the COVID-19 pandemic. For companies that want to thrive in 2022, it will take no less than exceptional leadership and innovation moving forward. But what can...

Looking to round out your staff and maybe even expand a few areas of your business by adding new talent this year? Well, good luck with that. As we continue to move into 2022, factors like the Great Resignation, increasing hourly and salary requirements, and a myriad...

There are many principles for running a strong, thriving business. Key among these guidelines is this: What can be measured should be measured. The data compiled for key business metrics can, as we have said before, “say a lot about what you’re doing right and where...

We’ve said it time and again—the state of a company’s cash flow is among the most significant metrics that every CEO or business owner should track. That’s because cash flow “is a key indicator of the financial health of your business,” as Wells Fargo notes. “A...

For the smooth running of a small business, no paperwork may be more essential than financial reports. These documents inform business owners and CEOs about the success or lack of success in past business activities, while also painting a fairly reliable picture of...

Time management is an issue for all of us, but business owners often seem to suffer the most. As individuals wearing multiple hats in their business, they’re usually trying to juggle between the many roles they’ve taken up and find themselves never having time to fit...

In 2022, businesses will continue to adapt to changing conditions in the global marketplace. But as much as things change, certain operational fundamentals remain the same. Key among those fundamentals is the need to cut expenses wherever possible without compromising...

As 2021 comes to a close, it's important to reflect on the year that has been, as well as look ahead and ready for whatever comes your way. As a business owner, it's essential to take stock, of your company and feel ready for whatever the year throws at you. Evaluate...

Your website is most likely the most important online (and possibly offline, too) real estate your company owns. Websites not only provide information and validation for your products and services, but are also an effective branding and lead generation engine when...

What started as a small side-hustle has quickly become an international business and labour of love for Deborah Mott who is the owner of Zakkia Homewares in Sydney. The small business distributes globally, and Deborah works as a solitary owner, of which she says can...

Achieving your goals depends upon three key factors: time, people, and money. While it is critical to set the right measurable, realistic, and time-bound goals, it is also essential to have your team's buy-in. Many companies fail to achieve their goals despite having...

Business plans are among the key documents deemed necessary in the early stages of a company or startup’s growth. However, the elements that go into crafting a strong business plan are worthy of a CEO or business owner’s consideration at any time in the growth...

You need a website if you’re selling products and services online. This is an excellent marketing tool that can be used to attract potential leads and customers. However, what if you’re not attracting enough online traffic? How can people know you have what they need?...

Over the last few months, many business owners have been planning for the much-anticipated return of their employees to the physical workplace. I’ve spoken with many of them who are optimistic yet cautious for this transition, and for good reason. In order to ensure a...

Like most businesses, you probably have a process in place whereby employees are required (often with the assistance of their supervisors) to set job-related goals for the weeks, months, and even the next year ahead. But have you, as a CEO and/or business owner, been...

In Part One of Benefits of a Peer Advisory Board: Board Members Tell All, you learned a little bit about what it was like to be a TAB member, from the time commitment it takes to the many reasons why our members choose us. Now, in Part Two, we dive a little deeper...

The global pandemic has prompted a wide range of businesses to pivot and repurpose their products and services in new ways. Changing market conditions often mandate that businesses evolve (whether they want to or not), so having a strategy in place to pivot when...

Sales leaders have struggled with managing remote sales teams even before the pandemic. Today, with an increasing number of organisations moving partially or fully remote, the need to put practices in place to manage remote sales teams is even more critical. Using...

Cold calls and other approaches to phone sales might not be considered as vital as they once were, but many businesses still rely on this method for customer acquisition. That’s all well and good, as long as sales team members aren’t making any critical mistakes while...

Sales meetings, like business meetings in general, come fraught with potential minefields. They’re often perceived by team members as a waste of time, too predictable and boring, not long enough or too long, and so on. This can be a significant problem for sales...

For just about every business, one principle is tantamount: every sale counts. A company’s sales process should be streamlined, well-structured, transparent, and efficient. When one or more of those elements is missing, a key sale may not close or attempts at repeat...

Aside from new customer acquisition, repeat sales is the “holy grail” of all company sales departments. Having customers come back again and again for your products or services should be at the very peak of your team’s sales objectives. Unfortunately, businesses...

After months of lockdown, Australian states are finally opening to locals as well as for international travellers, and with that, businesses are slowly opening their doors to the public. With the lockdown being put in place for over 100 days in some states, it’s no...

If you own a business, you are probably familiar with sustainable solutions. Considering the recent environmental situation, the issue of sustainability is being actively discussed around the world. In case you’re wondering what actions will make your business more...