Everyone in your business is a salesperson and the impression – positive or negative – each person makes is an advertisement for your business. This can add up to hundreds or thousands of advertisements delivered each day.
Have you ever taken a negative attitude to work? If the workday progresses without a hitch, chances are your attitude will improve. But, if your day is riddled with irate callers, tight deadlines, too many meetings, conflict or delays, it’s likely you’ll have a worse attitude than the one you had. Everyone experiences bad days—times when you’re not at your best. It’s easy to forget how productivity and customer relationships suffer because of a negative attitude. This webinar will show you how to inspire your employees (and yourself) to reinforce your corporate mission statement, and build customer loyalty through some positive behavioural changes and a can-do attitude.
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