How to Transform Any Tough Conversation from Emotional and Unproductive to Logical and Effective

Aug 20, 2019

Whether we are dealing with a prospect, client, co-worker, employee or even our friends and family, sometimes we struggle with how to best handle emotional conversations which involve anger, fear, extreme criticism and judgement.  During this session we will learn about a human behaviour theory which can apply to any type of relationship and will help us move someone from...

Whether we are dealing with a prospect, client, co-worker, employee or even our friends and family, sometimes we struggle with how to best handle emotional conversations which involve anger, fear, extreme criticism and judgement.  During this session we will learn about a human behaviour theory which can apply to any type of relationship and will help us move someone from an emotional state of mind to a logical one allowing us to enjoy more productive and effective communication.

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