Employers describe the experience of firing someone as “horrible” or “miserable” or just “an agony to go through.” It’s true, there’s nothing pleasant about terminating an employee. But it doesn’t have to be a terrible ordeal for all involved. Termination can take...
Transform Any Tough Conversation from Emotional and Unproductive to Logical and Effective
Whether we are dealing with a prospect, client, co-worker, employee or even our friends and family, sometimes we struggle with how to best handle emotional conversations which involve anger, fear, extreme criticism and judgement. During this session we will learn...
3 Tips for Creating Your Contingency Plan
Article by Phil Spensieri, TAB York Region If there’s ever an emergency, and you need to take a leave of absence, your business must continue to be “business as usual”. In order to delegate your responsibilities to available team members, it can be helpful to have a...
Effective Decision making
Are you running your business, or is your business running you? If your business is running you, you can't be achieving the goals that you've set for yourself and your company. Don't despair, in this webinar, Ed Riefenstahl will teach you how to make decisions that...
Making Love Work Online … For Business
What motivates a consumer to post a rave review about your product online? More importantly, what effect will this have on your business? (hint: a BIG one). It goes without saying that the internet has disrupted the way we do business. But how are you taking advantage...
Win More Customers By Advertising Less
How do I get my business in front of customers with limited funds and no time? In this webinar Abhi Jadhav, Managing Partner at Bay Leaf Digital, will answer that question and walk you through proven steps that will give you a competitive edge on obtaining new...
Perfecting the Flip: A Communications Workshop
Do you tend to follow a standard format for delivering information in meetings and presentations? If you talk to people who check their watches during meetings or to people who say – with their words or body language – "cut to the chase" or "give me the bottom line,"...
How to Create Content that Will Generate Buzz
It has never been easier to create and publish web content for your company! Yet with the daily deluge of information consumers are exposed to, they've become savvy at tuning out obvious sales pitches, leaving it harder for companies to get their message noticed in...
Land on Google’s First Page
Why is it important for your business to land on Google's first page? Why is search important and what are SEO Services? Search Engine Optimisation, or SEO, is the process of optimising your web site to drive relevant traffic to your site organically. 98% of buyers...
Strategic Marketing & Management
Marketing and the management planning process is a critical element to the success of any organisation. As business owners, we all face the issue of time management when planning. This presentation will show you the planning process including business planning,...
Building an Accountability Culture
As the leader, you should be demonstrating and requiring high levels of accountability. “Working below your pay grade,”, expectations of your people’s performance, keeping the wrong people (and why we do), and the effectiveness of your team are key areas that can...
Organisational Culture for Small Businesses
Achieving business objectives occurs when plans, people, processes and systems are aligned Organisational culture is the framework for how things get done in your company. The best chance for you to achieve your business objectives occurs when plans, people, processes...
Performance Culture, 2×2 Team Evaluations
Effectively and Objectively Evaluate Employee Performance Employee performance tracking can be a challenge for any business owner or manager. This webinar will provide you with simple tools to help business owners or managers identify the right jobs for the right...
Designing Employee Incentives
Designing employee incentives can be a challenge for any business owner or manager. Finding the sweet spot, and selecting the right incentive for employee motivation to keep top performers is key. This webinar will explore: The process for designing employee...
How to Cultivate Engaged Employees
You've hired a team of individuals with the skills, experience and knowledge to do their jobs well. Chances are, these employees sometimes go above and beyond their mandated responsibilities and lead projects or otherwise help keep workplace morale high. But what...
Employee Engagement
Your most important assest is your employees! What would it mean to your business if you were able to significantly increase the engagement and therefore the value of your staff? Marty O’Neill of TAB Baltimore/Washington will explain the underlying reasons why many...
5 Things Employees Really Want
As a business owner you’re required to wear a lot of hats – the toughest being mind reader. To stay competitive, you need to anticipate what your employees want before they do. Employees fear being fired just as much as you fear their quitting. With their jobs (and...
4 Ways to Overcome Your Fear of Delegating
One of the biggest obstacles to growth in a small business arises when the owner is unwilling to delegate. At a certain point, a successful business becomes too large and too complex for one person to manage, regardless of how smart, industrious and passionate that...
How to Build a Culture of Collaboration
"Collaboration" is one of those buzz-words we hear a lot about these days. Of course, a company’s internal operations (and, for that matter, its customer-facing processes) should be driven by teamwork and interdepartmental cooperation; it just makes good business...
How To Find And Keep Profitable Clients
Article by Phil Spensieri, TAB York Region In my previous blog, I discussed why diversifying your client base is important for your business’ profitability. Once you’ve targeted the right people, how do you go about keeping those profitable clients? As a business...
LinkedIn S & P … Search and Prospect!
If you're not using LinkedIn, you are missing prime prospects! LinkedIn is the most incredible database – with over 2 million members, approximately 2 million groups, and nearly 3 million companies. And all fields of LinkedIn are searchable. This webinar is not about...
The Cost of Workplace Bullying
Despite the high costs of workplace bullying, it's an issue that is barely on the radar for most organisations. A 2010 survey found that 35% of those surveyed reported being bullied at work. In 2001, the Bureau of Labor and Statistics found that the median number...
Is Technology Eating Your Business?
How to Survive in an Automated World The business headlines are dominated by startups, billion dollar valuations, and rock star CEOs. While this is generally great news for the economy, the speed at which some industries are advancing with the advent of new...
Change Management & Change Leadership
Are you frustrated that your people do not make the changes you wish they would? Do you wonder what you might do to mitigate these sources of resistance?Discover the common reasons employees resist changes in an organisation and how you can mitigate these sources of...
Entrepreneurial Strengths & Blind Spots
You as the business owner exert an enormous influence on your business. This is a profound session where you will learn many insights into your personality style, and how you can build on your strengths and cover your blind spots. Discovering your business personality...
Uncover the Hidden Value in Your Business
This is a straightforward, no B.S. discussion of the opportunities that exist in today’s economy and how to best take advantage of them! Carl Gould will share how you can: Create a 22.4 ROI for your business in one day Improve your business without the frustration and...
How to Transform Any Tough Conversation from Emotional and Unproductive to Logical and Effective
Whether we are dealing with a prospect, client, co-worker, employee or even our friends and family, sometimes we struggle with how to best handle emotional conversations which involve anger, fear, extreme criticism and judgement. During this session we will learn...
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