Terminating an employee is never fun. Even for the most polished and seasoned business owner, the process of letting someone go is almost universally stressful, unpleasant and emotionally challenging. Nobody wants to be the bearer of bad news or the person that...

In many companies, managers and other leaders assign goals to employees, then sit back and wait for results. This passive approach sometimes ends up with missed deadlines, incomplete work on projects, and a generalised disappointment in the employee’s lack of...

There are many principles for running a strong, thriving business. Key among these guidelines is this: What can be measured should be measured. The data compiled for key business metrics can, as we have said before, “say a lot about what you’re doing...

Collaboration. It seems like such an easy concept to grasp and embrace, particularly as it pertains to the teamwork required to run and grow a successful company. But then why do so many so many business owners, leadership teams and organisations struggle to foster a...

Employee development is generally aimed at improving a person’s skill at their job or expanding their range of responsibilities. Sometimes, the most promising employees are groomed for future leadership roles. But a case can be made that, in order to advance the...

Getting honest input from employees on workplace culture and conditions can be a valuable practice. But time and again, companies sending out employee surveys are frustrated by a mediocre response rate—and stymied as to what actions they should take on their...

The multi-generational workforce has truly arrived, with four generations potentially working side by side in a variety of sectors and industries. Workers over age 55 are set to become 25 percent of the workforce by 2024, which is a large jump from 12 percent in...

The effective onboarding of new employees is clearly a benefit to businesses, but some companies persist in “winging it” whenever a new hire joins the team. As we have noted before, businesses that lack a proper onboarding system in place “fail to understand the link...

Employee morale has a massive impact on the overall success of your business. When employees are happy, engaged and thriving they are more productive, less likely to call in sick and much less apt to quit their jobs. According to a recent Gallup poll, “highly...

Why do some employees stay with your company and others leave? There are several possible reasons, including financial considerations and the physical location of your workplace. But above all else, employee retention is most successful when employees...

Businesses with expert sales teams sometimes find themselves on a mystifying string of bad luck. Their sales professionals identify and qualify promising leads, even have a series of discussions with these prospects—only to end up with nothing to show for it. One...

Getting to “Yes” is every salesperson’s ultimate goal. But so many variables are involved that the process can be cumbersome and aggravating—with no guarantee that the goal will actually be reached. If your sales team is experiencing difficulties achieving this...