Most businesses offer a solution to problems or otherwise fulfill a need experienced by their target audience. They can only go on doing this if, in exchange for delivering a valued good or service, they get paid for doing so. As part of overall business operations,...
In business, what can be measured must be measured. There’s no excuse for neglecting metrics that inform you and your team how the business has performed in the past, and where it might be headed in the future. The data available to compile can say a lot about what...
The concept of ethical behaviour is one that resonates with most individuals. CEOs and business owners often advocate for a set of ethical principles to guide their organisations, aiming to provide employees with a moral compass for interactions with both colleagues...
As businesses across Australia face increasing competition for qualified candidates, many are focusing on what resonates most with different generations of workers. Among the most actively recruited are members of Generation Z — but there’s no “one-size-fits-all”...
The business landscape has undergone seismic changes since the beginning of the pandemic. Workplace environments are being re-evaluated, with potentially huge implications around the corner. Another area of re-evaluation is the inherent value and logistical challenges...
For just about every business, one principle is tantamount: every sale counts. A company’s sales process should be streamlined, well-structured, transparent, and efficient. When one or more of those elements is missing, a key sale may not close or attempts at repeat...
Weekly, if not daily, the news is reporting on the latest data breach or ransomware attack against a major corporation, social media giant, hospital or other notable organisation in our communities. Just this week, it was reported that Australian hospital operator,...
For just about every business, one principle is tantamount: every sale counts. A company’s sales process should be streamlined, well-structured, transparent, and efficient. When one or more of those elements is missing, a key sale may not close or attempts at repeat...
The first quarter of the year always seems to have business owners dreaming a little bigger, reaching a little higher, and planning innovative ways to improve their organisations in the ensuing months. And well they should, as the key to business success is constant...
As a business owner, exit planning should be an integral part of your strategic thinking from the very beginning. While it’s natural to focus on launching and growing your business, having a general idea of how you want to exit—even before you open your doors—sets the...
If you are a business owner or C-level executive, you almost certainly have a LinkedIn account. With more than a billion users worldwide, LinkedIn is the leading social media platform for businesses and professional networking. LinkedIn is a pivotal networking tool...
Successful business growth doesn’t happen accidentally. While there are times when rapid expansion occurs due to unforeseen factors such as large-scale market changes or shifts in demographics, for the most part, a business plans for expansion long before actual...
The facts are in–inflation is growing much faster than wages. Simply, it costs more to do business, and most analysts agree there is no quick fix. The Australian election campaign has been heavily focused on inflation and the cost of living, and both parties agree...
If you are a business owner experiencing an influx of young talent to your team, it might be time to consider creating a mentorship program. There is an onslaught of young, remarkable talent either still new to or just about to enter the workplace. It is estimated...
As the global pandemic reminds us, the only constant in business (and life) is change. Some business owners and CEOs are more open to this principle than others, but whatever your degree of acceptance or resistance, it’s clear that businesses must adapt to change—or...
Hiring challenges rage on for small businesses and big corporations alike, with little chance of a turnaround coming any time soon. According to the Australian Bureau of Statistics, the total job vacancies in Australia were 423,500, an increase of 6.9% from November...
Stress is an integral part of many occupations—firefighter, brain surgeon, politicians and NRL front-rower—and it’s certainly a key element in the lives of CEOs and business leaders. Those who most successfully grapple with stress are keenly aware of their personal...
Collaboration” is a concept everyone agrees is important, both in life and in business. Transforming this concept into a productive reality is another matter altogether. This is where business culture occasionally falls short—to the detriment of all involved. The...
Expanding a professional network is crucial for both job seekers and those aiming to grow their companies, such as CEOs and business owners. However, there’s a difference between general networking and strategic networking. Strategic networking allows you to...
It’s not unusual for a first-time CEO or business owner to experience qualms about their ability to handle the challenges they face. But it’s also true that many veteran business leaders encounter self-doubt from time to time. Either they learn how to overcome those...
Successful and effective business leaders often share notable common traits. You know, things like vision, enthusiasm, and integrity, to name a few. Research suggests however that communication is the number one key attribute of great business leaders. But strong...
Business leaders have faced many challenges in recent years, from 9/11 to the Great Recession of 2008. But the challenges presented by the outbreak of COVID-19 represent a whole new level of difficulties involved in leading a business through tough times. Like...
All businesses strive to acquire as many new customers as possible, but is enough effort being made to retain customers already on board? Remember, there’s a significant distinction in costs between finding new customers, as opposed to holding onto the ones you...
How well do you know your typical customer’s purchasing journey? Successful businesses work hard to understand this journey, from initial awareness of a need for your product, the subsequent discovery of your business as a source for that product, and all the...
Why do some employees stay with your company and others leave? There are several possible reasons, including financial considerations and the physical location of your workplace. But above all else, employee retention is most successful when employees...
Your business likely has skilled employees who excel in their tasks, ensuring productivity and efficiency. However, there are moments when these individuals must unite as a team, extending beyond their usual responsibilities. This necessity arises when embarking on a...
Any hard-working salesperson can tell you closing a sale is their ultimate goal. Short-term sale strategies emphasise the value of a clean, efficient transaction with a customer, particularly those that come to a successful (and profitable) conclusion. But since...
